Privacy policy

What we keep

• Your account: e-mail, name, and phone or WhatsApp if you give them. A password only as a hash: we never know the password itself.
• Your projects: the plans you upload or draw, and the room photos made for you.
• Your orders: the furniture package and the contact you send from the planner.
• Your photo purchases: which pack, the sum, the date and the payment’s number at Stripe. We never have your card number.
• The e-mails we have sent you: which one, when and to what address.
• Steps on the site under a random browser number (such as “uploaded a plan”), for our own statistics: where the site should get simpler.
• The server’s technical log: the address, time and page of a request, kept up to 90 days to stop abuse.

Your furniture layout is kept in your browser. The site’s own cookies only keep you signed in and remember your language; Google Analytics and Google Ads cookies are described below.

Cookies: Google Analytics and Google Ads

To see which ads bring people here and where the site should get simpler, we use Google Analytics and Google Ads. They set their own cookies and learn about the visit: the pages opened and the steps taken (signing up, uploading a plan, the planner, “Build a package”, a room photo, a request, a photo pack bought and its sum), the ad you came from, the device, the browser and the approximate location. We do not give them your name, e-mail, phone or the plans themselves.

In the EU, the UK and Switzerland these cookies are set only after “Accept”: the site asks at the bottom of the page. Elsewhere they are set at once; you can turn them off at any time with the button below. Without consent Google gets only signals without cookies, which cannot tell your browser apart.

Google processes this data under its own rules, including on servers in the US: policies.google.com/technologies/partner-sites. You can turn off personalised Google ads in My Ad Center.

Change the cookie choice

Signing in with Google

If you sign in with Google, we get from Google only your e-mail, name and Google account number, by which we know you the next time. We have no access to your mail, contacts, files or Google password.

We use this only to sign you in and to reach you about your orders. We do not sell it or give it to advertising networks. Home Design’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can remove our access at any time in your Google Account settings: myaccount.google.com/connections.

Who else sees the data

• OpenAI: the picture of your plan, to read its walls, and the room with its furniture, to make a photo. Without your name or e-mail.
• Google: when you sign in with Google yourself; and Google Analytics and Google Ads: what you do on the site, without your name, e-mail or phone (see “Cookies”).
• Resend, the service we send e-mails through: your e-mail address and the text of the e-mail (about your account, a new password, your request or your free photos).
• Stripe: when you buy a photo pack. You enter your card in Stripe’s form; we give Stripe your account’s e-mail for the receipt and the browser numbers for statistics, and get back only whether you paid.
• Stores: product photos load from their websites, so they see your browser’s address, as on any visit to them.

The data is kept on our server in Dubai (Oracle Cloud). We make backups so that nothing is lost.

How to have your data removed

Write to support@homedesign.ae from your account’s e-mail and we will remove your account, projects, photos and orders within 30 days. You can also ask what we keep about you.

Changes and contact

If anything changes, we will update this page and the date at the top. Questions: support@homedesign.ae.