Terms and refunds
Home Design (homedesign.ae) helps you furnish your home with furniture from UAE stores. The site is run by Highground Management - F.Z.E (Ajman Free Zone, Ajman, UAE). This page says what we sell, how to pay and how to get your money back.
What is free and what we sell
Free: uploading and reading your plan, placing furniture, the fit check, 3D, the stores’ catalogue, the furniture order request and 3 room photos.
After that, room photos come in packs:
- “Room”: 15 photos for AED 29
- “Home”: 60 photos for AED 79
You pay once: no subscription and nothing charged later. The photos you buy never expire. A photo that could not be drawn is not counted.
A room photo is a visualisation an AI draws from your plan and the furniture you chose. It is approximate: details may be off. Furniture prices and stock come from the stores’ websites and may change; the photos do not sell furniture.
Payment
You pay on Stripe’s secure page, by card, Apple Pay or Google Pay, in dirhams (AED). Only Stripe sees your card number: it never reaches us. Stripe e-mails you the receipt. The photos are added to your account as soon as you pay.
Refunds
Not happy? Within 14 days of paying we refund the photos of a pack you have not made yet: write to support@homedesign.ae from your account’s e-mail. The money goes back to the same card through Stripe; banks usually credit it within 5–10 working days.
If a photo came out with a clear AI mistake (the wrong furniture, an extra window), write to us: we will look into it and give the photo back to your pack.
Who we are and how to reach us
Highground Management - F.Z.E
Office - C1 - 1F - SF14579, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, UAE
support@homedesign.ae
If these terms change, we will update this page and the date at the top; the photos already bought stay yours. How we keep your data: privacy.